1/29/26 ISP Outage
Our ISP has sent us an emergency network repair notice to be reparied hopefully be 11am pacific time. Thank you for hanging with us during these last couple days of technical difficulties. We will update when they notify us of the outage being repaired.
Keyboard Shortcuts
General F1 / F2 / F3 Switch to Live, Build, or Buy mode. F1 hides/shows main panel F4 Property mode F5 Options mode F11 View Thumbnail Test (Renders Lot Thumbnail) F12 Enter/exit 3D mode (if enabled) Ctrl + H Open the chat window Ctrl + / – Increase/decrease chat text size Enter Type in chat/send […]
Tutorials: Adding objects to the catalog
To add objects to the catalog you need to open the object in volcanic then head over to the XML Entry tab After you have navigated to the XML Entry tab the part that needs to be added to the Catalog is the “XML Entry” area. The XML entry then needs to be downloaded to […]
2026 Update 1
Good Evening—Merry Christmas, Happy Holidays, and Happy New Year! 🎄✨It’s kind of wild when you stop and think about it: four updates shipped since Christmas Eve, and we barely made a sound. While things looked quiet on the surface, a lot of work has been happening behind the scenes ✨ What’s NewThis release delivers a […]
Patch Notes Version 2.0
Introducing NewSo Version 2.0 Our team has been hard at work — even while traveling — to bring you a fresh round of quality-of-life improvements, all while staying true to the spirit of The Sims Online. This Halloween update might be smaller than we hoped, but we’re already planning something truly special for next year. In […]
Patch Notes 1.8
# Error 23 Fix – Session Migration Patch ## OverviewThis patch addresses **Error 23** that occurs when transitioning from the avatar screen to the city screen. The error is caused by a session migration failure between the city and lot servers during reconnection attempts. ## Problem Description ### Symptoms– Error 23 appears when trying to […]
Troubleshooting FAQ’s
The Sims Online appears to be missing. The game expects TSO at directory ‘C:/Games/SimNation/TSOData//TSOClient/*, Issue: The Sims Online appears to be missing. The game expects TSO at directory ‘C:/Games/SimNation/TSOData//TSOClient/*, Solution: In the NewSO Launcher, click the folder icon next to the TSO installation path to open the folder where the Launcher is finding your files. […]
NewSO Launcher 2.0.1 Release
🎉 NewSo Launcher 2.0.1 Released + Server Updates! We’re excited to announce the release of NewSo Launcher 2.0.1, along with several important server-side improvements to enhance your experience. 🔽 Download the Launcher You can download the latest version here: 👉 https://newso.thenewsimsonline.com/download.html Windows: https://newso.thenewsimsonline.com/launcherwin macOS (M1 & Intel): https://newso.thenewsimsonline.com/launchermac Linux: https://newso.thenewsimsonline.com/launcherlin 🛠 Server Patch 1–8 Notes […]
🛠 Patch Notes – Version 1.7
💥 Our Biggest Update Yet is Here! After weeks of dedication, we’re thrilled to launch one of the largest updates in NewSO history. With hundreds of new objects, engine enhancements, and dev tools, this patch sets the stage for NewSO’s future. 🎉 New Objects Added We’ve added 500+ new items to Volcanic and dozens to […]
4/30/2025
Good morning everyone! We’ve been a bit quiet lately, but that’s because we’ve been hard at work behind the scenes—focusing on backend/server integration and collaborating with a web designer to have our website finally finished by next week. We’re excited to share that we now have a working version of NEWSO with TTS functionality! We’ve […]