FAQ: Launcher Won’t Launch Game After Update
User: Launcher won’t run the game Fix: Reinstall NewSo from the launcher, if you’re on Mac or Linux Reinstall NewSo & Mac Extras (if you’re on Mac), Reinstall Linux Extras if you’re on Linux. Why does this happen? Sometimes we release major updates that require a full reinstall of the game to ensure all of […]
FAQ: How does Discord Rich Presence Work?
We’re using Discord’s Rich Presence/RPC integration directly from the client. NewSO ships with discord-rpc.dll, initializes it with our Discord application ID, then calls Discord_UpdatePresence whenever the player changes screens, enters a lot, enables privacy mode, etc. The Discord app has the NewSO name/assets registered, so Discord renders it as NewSO rich presence with state, lot […]
FAQ: Unable to execute file
User received this error Solution: Close the launcher, right click the launcher click “run as admin”
FAQ: In-Game chat window closed
This is a very common issue, and it’s not immediately obvious, so don’t worry if you were searching for an answer.Press Ctrl + H to toggle the in-game chat window on or off.
FAQ FIXES: Having trouble installing on an arch based system?
A user ran into issues installing this on an Arch-based Linux system. They eventually resolved it by converting the .debpackage using debtap, and then editing the PKGINFO file to replace the gtk dependency with gtk2.
FAQ Fixes: Can’t find simitone when trying to launch volcanic
FAQ Fixes: Game isn’t clickable
If the game is not responding to mouse input, but your mouse works normally in other applications, the issue is likely related to the game’s window resolution or scaling. Possible Fixes: These actions typically resolve issues where the game window is misaligned or not properly capturing input.